Privacy Policy

1. Introduction

At Dan Scott Painting ("we," "us," or "our"), respecting your privacy is a fundamental part of how we do business. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, contact us for a quote, or use our services in Redding, CA, and surrounding areas.

By using our website or providing your information, you consent to the practices described in this policy.

2. Information We Collect

We only collect information that is necessary to provide you with our painting services and communicate effectively.

A. Personal Information

We may collect the following personal details when you request a quote or contact us:

• Full Name
• Phone Number
• Email Address
• Property Address (for estimates)

B. Non-Personal Information

Like most websites, we may automatically collect non-identifiable data to help us improve our site performance, such as your IP address, browser type, and the pages you visit.

3. How We Use Your Information

We use your data solely for business purposes related to your painting project:

• To Provide Estimates: We use your address and contact info to schedule viewings and send quotes.
• To Communicate: We use your phone number and email to discuss project details, scheduling, and follow-ups.
• To Improve Service: Feedback and project history help us maintain high quality standards.

4. SMS/Text Message Privacy

We value your privacy and strict adherence to SMS compliance (A2P 10DLC).

• Consent: By calling or texting us at (530) 410.1317, you consent to receive text messages from Dan Scott Painting regarding your inquiry.
• No Marketing Spam: We do not send unsolicited marketing blasts. Texts are strictly for communication regarding your specific project or estimate.
• Opt-Out: You can opt-out of SMS communications at any time by replying "STOP" to any message.
• No Sharing: We do not share, sell, or rent your mobile phone number or SMS consent data to third parties or affiliates for marketing purposes.

5. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for analytics.

We may share your information with trusted third-party service providers (e.g., our CRM software or email hosting) solely for the purpose of operating our business and serving you, provided that those parties agree to keep this information confidential.

6. Your California Privacy Rights (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), residents of California have specific rights regarding their personal data:

• Right to Know: You have the right to request details about the categories of personal information we collect and share.
• Right to Delete: You can request that we delete your personal information from our records, subject to certain exceptions (e.g., keeping transaction records for tax purposes).
• Right to Non-Discrimination: We will not discriminate against you (e.g., denying service or charging different prices) for exercising your privacy rights.
• Right to Opt-Out: While we do not sell your data, you formally have the right to direct us not to sell your personal information.

To exercise any of these rights, please contact us using the information below.

7. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: